BISP Benazir Kafalat Disqualification 2025 — Why Payments Stop & How to Become Eligible Again (₨13,500 Guide)
Quick note: If your BISP payments have been suspended, this guide explains the common disqualification reasons, how the PMT score works, what the Dynamic Survey is, and a clear step-by-step method to restore eligibility and receive the new ₨13,500 quarterly payment.
- What is BISP & the Kafalat Program?
- Top Reasons Families Are Marked Ineligible
- PMT (Poverty Means Test): What It Is & How It Works
- Dynamic Survey — Why It Matters
- Step-by-Step: How to Become Eligible Again
- Documents You Must Keep Ready
- What Happens After Re-Eligibility — Payment Channels
- Common Pitfalls & How to Avoid Scams
- Practical Tips to Stay Eligible
- Frequently Asked Questions (FAQs)
- Final Words
What is BISP & the Kafalat Program?
The Benazir Income Support Programme (BISP) is Pakistan’s largest social protection initiative. Its Kafalat (or Benazir Kafalat) arm provides regular cash stipends to low-income households — primarily to women — to help meet basic needs like food, healthcare, and schooling. In 2025, the standard quarterly stipend was revised and is now widely reported as ₨13,500 per eligible household.
To decide who receives support, BISP uses a nationwide database called the National Socio-Economic Registry (NSER) and a statistical test called the Poverty Means Test (PMT). Verification and updates happen through field surveys, digital checks, and periodic re-surveys often called the Dynamic Survey.
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Top Reasons Families Are Marked Ineligible
Many beneficiaries are surprised when their payments stop. Below are the most common reasons this happens:
- PMT score rose above the eligibility threshold. This usually happens when a household’s recorded assets, income, or living conditions improve in NSER records.
- Income or bank transactions increased. Large deposits or frequent high-value transactions get flagged in data checks.
- New asset recorded. Ownership of a vehicle, new house, or a commercial property in recorded data can push a household above the poverty cut-off.
- Mismatch between NADRA and BISP data. Simple issues such as spelling mistakes, wrong CNIC digits, or family-tree differences can cause rejections.
- Outdated survey data. If your last NSER survey is many years old and household conditions have changed, the system may flag your record for a re-survey.
- Duplicate or multiple registrations. Having multiple entries (accidental or otherwise) can lead to suspension until the records are cleaned.
- Receiving other major government benefits. Participation in other large government welfare programs may affect your PMT result or eligibility.
PMT (Poverty Means Test): What It Is & How It Works
The PMT is a composite score that estimates household poverty based on variables like assets, housing quality, education level, household size, and income. Each household gets a PMT number; a lower number indicates higher need.
| PMT Score Range | Eligibility Status (Typical) |
| 0 – 32 | Eligible for ₨13,500 quarterly stipend |
| 33 – 40 | Under review — often requires Dynamic Re-survey |
| Above 40 | Usually disqualified due to improved recorded living standard |
Important: PMT is a statistical tool — it relies on the data entered in NSER. Incorrect or incomplete data will produce a misleading PMT score. That is why re-survey and accurate documentation are central to regaining eligibility.
Dynamic Survey — Why It Matters
The Dynamic Survey is a field-level re-assessment done by BISP or authorized survey teams to confirm current household conditions. If you receive a message that you are “under review” or “ineligible,” a Dynamic Survey request is the usual next step.
Dynamic Survey checks include:
- Verification of household members and dependents
- Income sources and recent job changes
- Asset check (vehicles, houses, businesses)
- Utility bills (electricity, gas) and consumption patterns
- Document cross-checks with NADRA and local records
Correct answers and valid supporting documents during this survey are often enough to restore the PMT score to an eligible range — provided the household truly meets the eligibility criteria.
Step-by-Step: How to Become Eligible Again (Practical Guide)
If your payments were stopped, follow this practical sequence. It’s written for speed and clarity so you can get verified and paid again:
Step 1 — Check Your Current Status
- Send your 13-digit CNIC (no dashes) via SMS to 8171.
- Alternatively, visit the BISP online portal and perform a CNIC check on the eligibility page.
- Note the exact message — if it says “disqualified”, “under review”, or “not eligible”, proceed to Step 2.
Step 2 — Visit the Nearest BISP Tehsil Office
Go to the BISP tehsil or district office in person. Explain your situation politely and request a Dynamic Re-survey. Take a printout or screenshot of the SMS reply from 8171 to show the staff.
Step 3 — Correct NADRA or Family Record Errors First (If Needed)
If the issue stems from NADRA mismatches (spelling errors, wrong CNIC digits, or family relations), fix these with NADRA first. Bring the NADRA receipt or update confirmation to BISP — many rejections happen because records don’t match across databases.
Step 4 — Prepare & Submit Supporting Documents
Bring the following documents to the BISP office when requesting re-survey:
- Original CNIC of the woman (beneficiary)
- B-Forms (children) if present
- Recent utility bills (electricity/gas) showing current usage
- Proof of income or a signed affidavit explaining unemployment
- Copy of property ownership if you are contesting a mistaken entry
Step 5 — Cooperate During the Dynamic Survey
Answer the field survey questions honestly. Avoid exaggeration or hiding facts — transparency helps the verification officer correct errors rather than penalize you. If you have proof that reported assets are not yours (for example, a vehicle listed under a different relative), show documentary proof.
Step 6 — Follow Up & Request Reassessment
- After the field team completes data entry, ask the local BISP office for the expected timeline for re-assessment.
- Keep the contact (phone and name) of the officer who handled your case.
- If no action occurs within 2–4 weeks, follow up in person or use the official helpline to lodge a complaint.
Step 7 — Check Status Regularly
Once re-surveyed, check via 8171 SMS or the BISP portal. If your status returns to “eligible”, you will receive an SMS confirming the payout schedule.
Documents You Must Keep Ready (Checklist)
Bring clear, original documents and keep photocopies. A neat folder with all proofs reduces delay and increases the chance of a successful re-survey:
- CNIC (original + copy)
- Children’s B-Form / school letters
- Utility bills (last 3 months)
- Proof of income (if any) or an unemployment affidavit
- Property documents or written proof that an asset was mis-attributed
- Any prior BISP correspondence, SMS receipts, or survey slips
What Happens After Re-Eligibility — Payment Channels & Collection
When the BISP system updates your status to “eligible,” payment is scheduled through approved channels. Typical distribution channels include:
- BISP Campsites: Temporary payment points staffed by BISP and bank agents.
- Partner banks: e.g., Habib Bank Limited (HBL) or Bank Alfalah — biometric withdrawal options.
- Retailer/agent networks: Authorized local outlet disbursements matching BISP verification rules.
- Mobile wallets: In some areas, secure disbursement via major mobile money platforms (subject to availability).
Collection requirements: Always carry your original CNIC and be prepared for biometric verification. Do not accept cash from unknown sources. Collect payments only from authorized BISP vendors or bank branches listed by BISP.
Common Pitfalls & How to Avoid Scams
Fraudsters sometimes exploit beneficiaries. Protect yourself by following these rules:
- Never pay anyone to “fix” your eligibility — BISP does not charge for surveys or re-registration.
- Check BISP announcements and call the official helpline 0800-26477 before trusting any agent.
- Do not share OTPs, bank PINs, or biometric confirmations with third parties.
- Use the official SMS number 8171 and official BISP web pages for verification only.
Practical Tips to Stay Eligible (Prevent Future Disqualification)
- Keep NSER data up to date — report changes like births, deaths, income changes, or migration.
- Inform the local tehsil office before selling/buying major assets so records are clear.
- Keep bills and receipts for utilities and small income transactions that support your PMT status if needed.
- Maintain a working mobile number registered with BISP for SMS alerts and updates.
- Attend local awareness sessions run by BISP or NGOs to understand documentation and rights.
Frequently Asked Questions (FAQs)
Q: How can I check my BISP eligibility right now?
A: Send your 13-digit CNIC to 8171 or use the BISP online CNIC check page. The SMS reply will show your current status.
Q: My PMT score is 35 — am I definitely disqualified?
A: A PMT of 33–40 typically triggers a review. You are not automatically disqualified — a Dynamic Survey can restore eligibility if your real household situation meets the criteria.
Q: How long does re-survey and re-verification take?
A: It varies by district. In most cases, expect 2–6 weeks after the field survey, but complex cases may take longer. Keep following up with the local BISP tehsil office.
Q: Will I receive back payments for the period I was disqualified if re-approved?
A: Back payments depend on BISP policy and case review. If the suspension was due to a data error and you are re-approved retroactively, you may receive arrears — ask the local office for specifics.
Q: Who can I call for official help?
A: BISP official helpline: 0800-26477. Use this number to lodge complaints or check process status.
Final Words
Getting disqualified from BISP can be stressful, but in many cases it is reversible. The key is accurate data, proper documents, and following the Dynamic Survey process in a timely way. Use the official channels — 8171 SMS, the BISP portal, and the tehsil/district BISP office — and keep a calm, documented approach. If your case is genuine, you have a strong chance of regaining eligibility and receiving the new ₨13,500 quarterly stipend.
Note: This guide is prepared to help beneficiaries take practical action. For the latest official updates always check the BISP website or call the official helpline.
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